At Arthoplus, we aim to provide a seamless and efficient shipping experience for all our customers. Here are the key details regarding our shipping policies:
1. Shipping Methods: We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping. The availability of shipping methods may vary depending on your location and the items in your order.
2. Processing Time: Orders are typically processed and shipped within [2-3] business days after payment verification. Please note that processing time may be longer during peak seasons or holidays.
3. Shipping Costs: Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. You can view the shipping cost for your order during the checkout process.
4. Estimated Delivery Time: The estimated delivery time for your order depends on the shipping method chosen and your location. While we make every effort to deliver your order promptly, please note that delivery times are approximate and not guaranteed.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
6. Shipping Restrictions: Some items may be subject to shipping restrictions due to their size, weight, or contents. We may also be unable to ship to certain locations due to legal restrictions or logistical limitations. Please review our shipping restrictions before placing your order.
7. International Shipping: For international orders, additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country’s customs office for more information on import regulations and fees.
8. Shipping Insurance: We offer shipping insurance for an additional fee to protect your order against loss, theft, or damage during transit. If you would like to purchase shipping insurance, please contact us before placing your order.
9. Contact Us: If you have any questions or concerns about our shipping policies, please contact us . Our customer service team is here to assist you with any inquiries you may have.
Thank you for choosing Arthoplus for your gifting needs. We appreciate your business and look forward to serving you!